Privacy Policy for HayatSecret Aroma V1.1

Last Updated: January 20, 2025

HayatSecret Aroma ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. It also outlines your privacy rights and the measures in place to protect your data. By using our services, you consent to the practices described in this policy.

1. Interpretation and Definitions

Interpretation
Words with initial capital letters have specific meanings defined in this section, regardless of whether they appear in singular or plural form.

Definitions

• Account: A unique profile created to access our services.
• Affiliate: An entity controlling, controlled by, or under common control with another entity. Control implies owning at least 50% of voting shares.
• Company: Refers to HayatSecret Aroma, located at Al Qusais Business Center Office A7, Damascus Street, Dubai, UAE.
• Cookies: Small files stored on your device to track browsing activity.
• Country: United Arab Emirates.
• Device: Any digital device (e.g., smartphone, computer, tablet) accessing our services.
• Personal Data: Information that identifies or can identify an individual.
• Service: Our website and associated offerings.
• Service Provider: Third-party entities assisting in providing or analyzing our services.
• Usage Data: Automatically collected data, such as IP addresses, browser types, and usage patterns.
• Website: Our official site, accessible at https://hayatsecret.com.
• You: The individual or entity using our services.

2. Data Collection and Usage

Types of Data Collected

1. Personal Data: Includes, but is not limited to:
• Name
• Email address
• Phone number
2. Usage Data: Automatically collected information, such as:
• IP address
• Browser type and version
• Pages visited, time and date of visits, and duration
• Mobile-specific data, including device type and operating system

Tracking Technologies and Cookies

We use cookies and similar technologies to enhance your experience and analyse service performance:

• Session Cookies: Temporary cookies deleted after closing your browser.
• Persistent Cookies: Stored for longer durations to remember preferences.
• Web Beacons: Small files tracking user interactions on emails or web pages.

Note: You can manage cookies via browser settings, but disabling them may affect functionality.

3. Use of Personal Data

We may use your Personal Data to:

• Provide and maintain our services.
• Manage your account.
• Fulfil contractual obligations.
• Communicate updates, promotions, or security alerts.
• Analyse and improve services.
• Facilitate business transactions, such as mergers.
• Comply with legal obligations.

4. Data Sharing

We may share your data with:

• Service Providers: To support operations and analytics.
• Affiliates: For internal business purposes.
• Business Partners: For collaborative promotions.
• Public Platforms: Information shared voluntarily (e.g., in forums).
• Law Enforcement: When required by applicable laws.
• Others: With your explicit consent.

5. Data Retention

Your data is retained only as long as necessary for outlined purposes:

• Account Data: Retained during active account use and up to three years post-inactivity unless required otherwise.
• Transactional Data: Retained for seven years for tax and compliance purposes.
• Usage Data: Retained for two years for analysis unless security needs dictate longer retention.

Post-retention period, data will be securely deleted or anonymized.

6. Data Transfers

We may process your data outside your country of residence. By submitting your information, you agree to such transfers, with measures in place to protect your data during transit and storage.

7. Data Security

We implement industry-standard measures, such as encryption and access controls, to secure your Personal Data. However, no electronic transmission or storage system is entirely secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Children’s Privacy

Our services are not designed for individuals under 16. We do not knowingly collect data from children. If we become aware of such data, we will delete it promptly.

9. Your Rights

As a user, you have the following rights regarding your data:

• Access: You can request details about the Personal Data we hold about you.
• Correction: You may update or correct inaccuracies in your data.
• Deletion: You can request that we delete your data, subject to legal obligations.
• Portability: Request a copy of your data in a commonly used format.
• Withdraw Consent: You can withdraw consent for data processing at any time.

To exercise these rights, contact us using the details in Section 11.

10. Automated Decision-Making

We do not use automated decision-making or profiling that significantly affects users without explicit consent.

11. Data Breach Policy

In the event of a data breach, we will:

1. Notify affected users promptly, no later than 72 hours after discovery, if required by law.
2. Provide details about the breach, including its nature and potential impact.
3. Offer guidance on steps to mitigate risks, such as changing passwords.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before engaging with such sites.

13. Policy Updates

We may update this Privacy Policy periodically. Changes will be effective upon posting. For significant updates, we will notify you via email or prominently on our website, providing a minimum of 30 days' notice.

We encourage you to review this policy periodically.

14. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: info@hayatsecret.com
• Phone: +971 58 577 0114